What is our return or exchange policy?

• All returns and/or exchanges must be initiated here
• We accept returns within 30 days of delivery.
• All merchandise must be returned unworn, unwashed, and in good condition
• Refunds are made to the original payment method used to place the order.
• Exchanges are only available when requesting a different size for the same product.
• All returns and exchanges are processed within one week of the package arriving at our warehouse.

How long does it take to process a return?

All returns and exchanges are processed within a week of the package arriving at our warehouse. If you have been refunded, once the refund is processed it usually takes about 5-10 business days for it to appear in your account. If you experience any delays in the funds being returned to your account, please contact your bank. If you have any further questions regarding this, please feel free to contact our fan support via admin@szamerchshop.com